Individuals: we simplify your formalities
You are not a transport professional, and you should not have to be. Parcel held in customs, personal effects to send, moving abroad: we handle the formalities and explain every step in plain language.
A parcel held in customs?
You received an arrival notice or a request from customs and you do not know what to do. It is the most common situation, and the easiest to resolve: send us the document, we prepare the declaration, calculate duties and taxes and obtain the release of your parcel. See our dedicated page on clearance at Roissy and Orly →
Sending a parcel or personal effects
You are moving abroad, sending belongings to family or repatriating goods: we organise the shipment by air or sea, prepare the customs documentation and track it through to delivery.
International removals
By air for speed, by sea for volume and cost: in groupage (sharing a container) or a dedicated container. We advise the right option for your volume, budget and deadline, then handle everything from pickup to delivery.
What you can expect from us
A clear quote before anything starts, a contact who answers, no jargon and a clear quote presented before any chargeable step. Our team is reachable 24/7, including on WhatsApp.
How much does clearing a parcel cost?
It depends on the value, nature and origin of the goods. We give you an estimate of duties, taxes and our fees before starting anything.
How long does it take?
Once documents are received, the declaration is filed promptly; the release time depends on the completeness of the file, any required authorisations and inspections.
Do I need to travel to the airport?
No. We act on your behalf and can arrange delivery of your parcel to your home.
Need this service?
Describe your shipment: a costed reply within 24 business hours, with a dedicated contact.