Privacy policy
This policy describes how ON TIME EXPRESS processes personal data collected via otex.fr, in accordance with the General Data Protection Regulation (GDPR).
Data controller
ON TIME EXPRESS (OTEX), 16 avenue de la Pyramide, 93290 Tremblay-en-France, France. Contact: contact@otex.fr.
Data collected
Via our quotation and contact forms: name, company, email address, phone number, and the shipment information you choose to provide. No sensitive data is requested.
Purposes and legal basis
Your data is used solely to answer your request, prepare a quotation and manage the commercial relationship. The legal basis is your consent and pre-contractual measures taken at your request.
Recipients
Your data is processed by the ON TIME EXPRESS team and by our technical form-delivery provider. It is never sold or transferred to third parties for commercial purposes.
Retention
Data is kept for the time needed to process your request, then for the duration of the commercial relationship and applicable legal retention periods.
Your rights
You have the right to access, rectify, erase, restrict, object to and port your data. To exercise these rights, write to contact@otex.fr. You may also lodge a complaint with the French data protection authority (CNIL).
Cookies
This site sets no advertising cookies and no third-party analytics trackers. Only local storage is used to remember your theme preference (light or dark) on your device.